PRIVACY POLICY

This Privacy Policy (further - the Privacy Policy) covers all and any information which the Internet shop of Svoya Tropa Turistik LLC located on the domain name www.svoya-tropa.com and www.svoya-tropa.ru may receive about the User while he/she is using the site of the Internet shop as well as the programs and products of the Internet shop.

• 1. TERMS AND DEFINITIONS

  1.1. The following terms will have the following definitions this Privacy Policy:

  1.1.1. «The Administrators of the Internet site (further – the Administrators of the Site)» shall mean all employees of Svoya Tropa Tourisik LLC who are authorized to manage the site acting in the name of who organize and (or) process personal data, and fix the purposes of personal data processing, contents of the personal data to be processed, actions (operations) performed with the personal data.

  1.1.2. «Personal data» shall mean all and any information directly or indirectly relating to an individual (a subject of the personal data).

  1.1.3. «Processing of personal data» shall mean any action (operation) or any complex of actions (operations) with or without application of automation facilities performed with personal data, including collection, recording, systematization, accumulation, storage, elaboration (updating, change), extraction, use, transfer (distribution, delivery, access), depersonalization, blocking, deletion, destruction of personal data.

  1.1.4. «Privacy of personal data» shall mean a requirement binding the Operator or another employee who has got an access to personal data to prevent any disclosure thereof without the consent of the subject of personal data or another lawful basis.

  1.1.5. «The User of the web site (further - the User)» shall mean any person who has an access to the Site by means of the Internet and using the web site.

  1.1.6. «Cookies» means a small fragment of data sent by a web server and stored in the user’s computer which the web client or the web browser sends to the web server every time in HTTP-query at any attempt to open a page of any specific site.

  1.1.7. «IP address» shall mean a unique network address of a host in the computer network constructed under IP protocol.

• 2. GENERAL PROVISIONS

  2.1. When the User uses the web site, this shall mean that the User agrees with this Privacy Policy and conditions of User’s personal data processing.

  2.2. If the User fails to agree with conditions of the Privacy Policy, the User shall stop using the web site.

  2.3. This Privacy Policy shall only apply to the Svoya Tropa web sites www.svoya-tropa.com and www.svoya-tropa.ru.

  2.4. The Administrators of the Site shall not check the authenticity of personal data given by the User of the web site.

• 3. SUBJECT OF THE PRIVACY POLICY

  3.1. This Privacy Policy outlines obligations of the Administrators of web site not to disclose and ensure the confidentiality of the personal data which the User gives upon request of the Administrators of the Site or at the moment of ordering of the Goods.

  3.2. The personal data which are allowed for processing under this Privacy Policy shall be given by the User by means of filling of a registration form on the Site of the web site of Svoya Tropa Turistik LLC shall include the following information:

  3.2.1. User’s surname, name, patronymic name;

  3.2.2. User’s contact telephone;

  3.2.3. e-mail address (e-mail);

  3.2.4. address of delivery of the Goods;

  3.2.5. User’s place of residence.

  3.2.6. User’s place of work

  3.3. The web site protects the Data which are automatically transferred in the course of watching of any advertising blocks and at the moment of visiting of the sites where the statistical system script is installed ("pixel"):
  - IP address;
  - information from cookies;
  - information about a browser (or any other program which gives access to display of advertising);
  - access time;
  - address of the site where the advertising block is located;
  - referrer (previous site’s address).

  3.3.1. Deactivation of cookies may entail impossibility of access to some parts of the web site which need authorization.

  3.3.2. The web site is collecting statistics about IP addresses of its visitors. Such information is used for revealing and solving of technical problems, for control of legality of financial payments.

  3.4. Any other personal information which is not mentioned above (history of purchases, used browsers and operational systems, etc.) shall be subject to safe storage and non-disclosure except the cases specified in 5.2. and 5.3. hereof.

• 4. PURPOSES OF USER’S PERSONAL INFORMATION COLLECTION

  4.1. The Administrators of the web site may use the User’s personal data for the following purposes:

  4.1.1. Identification of any User registered on the web site for ordering and (or) conclusion of the Service Purchase and Sale Contract with Svoya Tropa Turistik LLC in the remote form.

  4.1.2. To give the User an access to the personalized resources of the web site.

  4.1.3. To establish feedback with the User, including sending of notifications, inquiries regarding use of the web site, service rendering, processing of inquiries and orders from the User.

  4.1.4. Identification of the User’s location for maintenance of safety, prevention of swindling.

  4.1.5. Confirmation of authenticity and completeness of the personal data provided by the User.

  4.1.6. Creation of the account for purchasing if the User has agreed that the account will be created.

  4.1.7. Notification of the User of the web site about condition of the Order.

  4.1.8. Processing and receipt of payments, confirmation of a tax or tax privileges, challenging of any payment, definition of the right to receive a loan facility by the User.

  4.1.9. To provide the User with efficient client and technical support in the event of any problems connected with use of the web site.

  4.1.10. If the User agrees, to give the User updated products, special offers, information about prices, news dispatch and other data.

  4.1.11. To carry out advertising activity if the User agrees.

  4.1.12. To give the User access to the Svoya Tropa Touristik LLC partners’ sites or services to receive products, updatings and services.

• 5. WAYS AND TERMS OF PERSONAL INFORMATION PROCESSING

  5.1. Any User’s personal data shall be processed within any unlimited period in any lawful way, including in the information systems of personal data with or without application of automation facilities.

  5.2. The User agrees that the Administrators of the Site shall have right to transfer the personal data to third parties, in particular, to courier express services, post companies, telecommunication operators exclusively for the purposes of performance of the User’s order placed on the web site of Svoya Tropa Turistik LLC, including Goods delivery.

  5.3. Personal data of the User may only be transferred to authorized government bodies of the Russian Federation on the bases and in accordance with the procedure which are established by the laws of the Russian Federation.

  5.4. If any personal data is lost or disclosed, the Administrators of the Site shall inform the User about any such loss or disclosure of the personal data.

  5.5. The Administrators of the Site shall take all necessary organizational and technical measures to protect the User’s personal information from any illegal or casual access, destruction, change, blocking, copying, distribution as well as from any other illegal actions which may be committed by third persons.

  5.6. The Administrators of the Site together with the User shall take all necessary measures to prevent all and any losses or any other negative consequences caused by loss or disclosure of the User’s personal data.

• 6. OBLIGATIONS OF THE PARTIES

  6.1. The User shall be obliged:

  6.1.1. To give information about personal data which are necessary for using of the web site.

  6.1.2. To update, supplement any provided information about personal data in case of any change of the given information.

  6.2. The Administrators of the Site shall be obliged:

  6.2.1. To use the received information only for the purposes specified in 4 hereof.

  6.2.2. To ensure storage of the confidential information in secret, not to disclose it without a prior written consent of the User, not to sell, exchange, publish, or disclose transferred User’s personal data by other possible ways save 5.2. and 5.3. hereof.

  6.2.3. To take safety measures for protection of User’s personal data confidentiality in accordance with the procedure which is used for protection in current business practice.

  6.2.4. To block or delete all personal data concerning any specific User within 30 days from the moment when the User or his/her legal representative or any authorized body which is in charge of protection of personal data subjects’ rights addressed or inquired for the period of check in the event when any doubtful personal data or wrongful actions have been revealed.

  6.3. The User shall have right:

  6.3.1. To address to the Administrators of the Site with request to delete his/her personal data any time.

• 7. LIABILITY OF THE PARTIES

  7.1. The Administrators of the Site who have failed to fulfill their obligations shall be liable for all and any damages incurred by the User due to wrongful use of the personal data according to the laws of the Russian Federation except the cases provided by 5.2., 5.3. and 7.2. hereof.

  7.2. If any Confidential information is lost or disclosed, the Administrators of the Site shall bear no liability if such confidential information:

  7.2.1. has become public before the moment when it was lost or disclosed.

  7.2.2. has been received from any third party before the moment when it was received by the Administrators of the Site.

  7.2.3. has been disclosed with the consent of the User.

• 8. DISPUTE PROCEDURE

  8.1. Before to apply to the court with an action regarding any disputes arising from relations between the User of the web site and the Administrators of the Site, presentation of a claim (a written offer to settle the dispute voluntarily) shall be obligatory.

  8.2. The recipient of the claim shall notify the claimant about the results of consideration of the claim within 30 calendar days from the date of reception of the claim in writing.

  8.3. If the parties fail come to an agreement, the dispute shall be submitted to the court according to the current laws of the Russian Federation.

  8.4. This Privacy Policy and relations between the User and the Administrators of the Site shall be governed by the current laws of the Russian Federation.

• 9. ADDITIONAL CONDITIONS

  9.1. The Administrators of the Site shall have right to modify this Privacy Policy without the User’s consent.

  9.2. A new Privacy Policy shall come into force from the moment when it is placed on the web site unless otherwise is provided by a new edition of the Privacy Policy.

  9.3. All and any offers or matters regarding this Privacy Policy shall be given to the web-site administration using any way of communication which is specified in Contacts section on the site: contacts.

  9.4. The active Privacy Policy is placed here.